Printer's Back, Weird Issue
I wanted to give an update on the laser printer. It's a Samsung ML-2010, and it's been lightly used over the last year. The kind folks at Samsung agreed to ship me a replacement a week ago for some weird issues.
True to their word, it arrived a week later. It's a refurbished replacement unit that arrived UPS. I had to reuse my power and USB cables, as well as the toner cartridge.
Anyway, after I had this all swapped, I powered it on, and all seemed ok. All right, let's try a test page. Nothing, nada, zilch. On several attempts, the page wouldn't come out. I was thinking that this was even worse than what I started with. After all a misfeed is better than no feed, right?
I was wondering what this call to Samsung would sound like as I explained that I now had two broken printers, much to their disbelief. I checked one last thing- the printer driver. For some reason, when I selected a printer, I now had two ML-2010's even though I didn't add any software or drivers to the mix. With the print selected to the ML-2010, copy one, the printer now spit out pages like a champ.

Weird, huh? I thought so!
--Jonas
True to their word, it arrived a week later. It's a refurbished replacement unit that arrived UPS. I had to reuse my power and USB cables, as well as the toner cartridge.
Anyway, after I had this all swapped, I powered it on, and all seemed ok. All right, let's try a test page. Nothing, nada, zilch. On several attempts, the page wouldn't come out. I was thinking that this was even worse than what I started with. After all a misfeed is better than no feed, right?
I was wondering what this call to Samsung would sound like as I explained that I now had two broken printers, much to their disbelief. I checked one last thing- the printer driver. For some reason, when I selected a printer, I now had two ML-2010's even though I didn't add any software or drivers to the mix. With the print selected to the ML-2010, copy one, the printer now spit out pages like a champ.
Weird, huh? I thought so!
--Jonas
Labels: laser printer, printer, Samsung, technical support
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