Friday, April 18, 2008

Update DSL

I spoke to the folks in the Verizon billing department regarding my DSL issue. They told me that a new modem would be $59.99!?!

Maybe it's just me, but that sounds like a rip off. After all, I was given the 1st modem for free when I signed up for a $14.99 plan, so it can't be an expensive part in my mind, and it feels like they're taking advantage. I also nicely told them that I was essentially keeping the copper line for the DSL, and I would be potentially canceling the whole thing if we couldn't get the DSL working for a more reasonable cost. I was told that perhaps a 3rd party modem would work, but they wouldn't recommend it.

Surprisingly, they didn't try and sell me Fios, and were fine with me heading off to call the cable company. Not so smart on the part of their marketing. Stay tuned...

Jonas



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